Privacy Policy Bankentafel2in1.nl
About our Privacy Policy
Bankentafel2in1.nl cares greatly about your privacy. We therefore only process data that we need for (improving) our services and handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.
This privacy policy applies to the use of the website and the services accessible through it from Bankentafel2in1. The effective date of these terms is 01-01-2020; with the publication of a new version, the validity of all previous versions expires. This privacy policy describes which data we collect about you, what these data are used for, and with whom and under what conditions these data may be shared with third parties. We also explain how we store your data, how we protect your data against misuse, and what rights you have regarding the personal data you have provided to us.
If you have any questions about our privacy policy, you can contact our privacy officer; you will find the contact details at the end of our privacy policy.
About Data Processing
Below you can read how we process your data, where we (have it) stored, what security techniques we use, and who has access to the data.
E-commerce Software
Our online store is developed using software from MijnWebwinkel. The personal data you provide for our services is shared with this party. MijnWebwinkel has access to your data to provide us with (technical) support, and they will never use your data for any other purpose. Based on the agreement we have with them, MijnWebwinkel is required to take appropriate security measures. These security measures include the use of SSL encryption, a strong password policy, and secure data storage. MijnWebwinkel reserves the right to share collected data within its own group and affiliated partners to further improve the service. MijnWebwinkel complies with the applicable legal retention periods for (personal) data.
Web Hosting and Email
We use web hosting and email services from MijnWebwinkel. MijnWebwinkel processes personal data on our behalf and does not use your data for its own purposes. However, they may collect metadata regarding the use of the services. This data is not personal data. MijnWebwinkel has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. MijnWebwinkel is bound by confidentiality based on the agreement.
Our website uses MijnWebwinkel, a third party that handles email traffic from our website and the sending of any newsletters. All confirmation emails you receive from our website and web forms are sent via MijnWebwinkel’s servers. MijnWebwinkel will never use your name and email address for its own purposes. At the bottom of every email sent automatically via our website, you will find the 'unsubscribe' link. If you click on this, you will no longer receive emails from our website. This may significantly reduce the functionality of our website! Your personal data is securely stored by MijnWebwinkel. Bankentafel2in1 uses cookies and other internet technologies that help determine whether emails are opened and read. Bankentafel2in1 reserves the right to use your data to further improve its services and, in this context, share information with third parties.
Payment Options
Mollie
To process (part of) the payments in our online store, we use the platform from Mollie. Mollie processes your name, address, and residence details and your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve its services and, in this context, to share (anonymized) data with third parties. All of the above-mentioned safeguards regarding the protection of your personal data also apply to parts of Mollie’s services for which they engage third parties. Mollie does not store your data longer than is legally permitted.
Klarna Pay Later and Klarna in 3 Parts by Mollie
To process (part of) the payments in our online store, we use Klarna Pay Later via Mollie. Klarna processes your name, address, and residence details and your payment details such as your bank account or credit card number. Klarna has taken appropriate technical and organizational measures to protect your personal data. Klarna reserves the right to use your data to further improve its services and, in this context, to share (anonymized) data with third parties. All of the above-mentioned safeguards regarding the protection of your personal data also apply to parts of Klarna’s services for which they engage third parties. Klarna does not store your data longer than is legally permitted.
Reviews
WebwinkelKeur
We collect reviews through the WebwinkelKeur platform. If you leave a review via WebwinkelKeur, you are required to provide your name, residence, and email address. WebwinkelKeur shares this information with us so that we can link the review to your order. WebwinkelKeur also publishes your name and residence on its own website. In some cases, WebwinkelKeur may contact you for further explanation of your review. If we invite you to leave a review, we share your name and email address with WebwinkelKeur. They only use this data for the purpose of inviting you to leave a review. WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data. WebwinkelKeur reserves the right to engage third parties for the provision of its services; we have given permission for this to WebwinkelKeur. All the above-mentioned safeguards regarding the protection of your personal data also apply to parts of the service for which WebwinkelKeur engages third parties.
“We believe it is important that reviews give an accurate picture of our products and services. Therefore, our reviews are managed impartially by WebwinkelKeur. WebwinkelKeur has taken measures to guarantee the authenticity of reviews. You can read about these measures here. Our customers are not rewarded for writing reviews. No discounts or other gifts are given.”
Shipping and Logistics
Own Transport or R. Faasen Transport VOF
If you place an order with us, it is our responsibility to have your package delivered to you. We use our own transport or the services of R. Faasen Transport VOF for the deliveries. For this, it is necessary to share your name, address, and residence details with R. Faasen Transport VOF or with one of our own employees. Both our employees and R. Faasen Transport VOF will use this information solely for the purpose of executing the agreement.
Invoicing and Accounting
MijnWebwinkel and Administratiekantoor van Oosterom
For maintaining our administration and bookkeeping, we use the services of MijnWebwinkel and Administratiekantoor van Oosterom. We share your name, address, residence details, and order details. This data is used to manage sales invoices. Your personal data is securely transmitted and stored, and MijnWebwinkel and Administratiekantoor van Oosterom have taken the necessary technical and organizational measures to protect your data against loss and unauthorized use. MijnWebwinkel and Administratiekantoor van Oosterom are bound by confidentiality and will treat your information as confidential. They will not use your personal data for purposes other than those described above.
External Sales Channels
Marktplaats
We offer some of our products through Marktplaats. If you place an order with us via Marktplaats, Marktplaats shares your order and personal data with us. We use this data to process your order. We handle this information with care and have taken appropriate measures to protect your data against loss and unauthorized use.
Bankentafel2in1 has a business page on Facebook where we advertise and hold giveaways. You cannot place orders on this page. This page is managed by Mr./Mrs. B. and E. Witvliet, owner of Bankentafel2in1.
The information you provide to us, such as through a chat message or by participating in a giveaway, is used only to contact you for delivering your prize.
If you participate in a giveaway, you automatically grant us permission to contact you via the message in which you participated in the giveaway.
We will always ask for your permission before announcing your name on the website. If you do not wish this, we will respect your decision.
Bankentafel2in1 also uses Instagram for commercial purposes in the same way as Facebook. Here too, we post advertisements, posts, and hold giveaways. The same conditions apply to Instagram as to Facebook regarding participation in giveaways.
Purpose of Data Processing
General Purpose of Processing
We use your data solely for our services. This means that the purpose of processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share information with us and we use this information to contact you later – other than at your request – we will explicitly ask for your permission. Your data will not be shared with third parties, except to meet accounting and other administrative obligations. These third parties are all bound to confidentiality due to the agreement between them and Bankentafel2in1 or an oath or legal obligation.
Automatically Collected Data
Data automatically collected by our website is processed for the purpose of improving our services. This data (e.g., your IP address, web browser, and operating system) is not personal data.
Cooperation in Tax and Criminal Investigations
In certain cases, we may be required by law to share your data in connection with tax or criminal investigations conducted by the government. In such cases, we are compelled to share your data, but we will oppose this within the limits of the law.
Retention Periods
We retain your data as long as you are a client of ours. This means we keep your client profile until you indicate that you no longer wish to use our services. If you notify us, we will also interpret this as a request to forget you. Based on applicable administrative obligations, we must retain invoices containing your (personal) data; we will therefore retain this data for as long as the applicable term runs. However, employees will no longer have access to your client profile and documents that we created based on your order.
How long do we retain your personal data?
We retain personal data no longer than the legally required period.
- Contact details: up to 7 years.
- Address: up to 7 years.
- Email: up to 7 years.
- Payment details: up to 7 years.
- Reason for retention: For payment processing and handling returns. We are also required by the tax authorities to retain this data for this period.
Your Rights
Under the applicable Dutch and European legislation, you, as a data subject, have certain rights regarding the personal data that is processed by or on behalf of us. Below, we explain which rights these are and how you can exercise them.
As a precaution against misuse, we will generally only send copies of your data to the email address already known to us. If you wish to receive the data at another email address or by mail, we will ask you to identify yourself. We keep records of completed requests; in the case of a forgotten request, we administer anonymized data. All copies and data are sent in machine-readable data formats we use within our systems.
You have the right to lodge a complaint with the Dutch Data Protection Authority at any time if you suspect that we are using your personal data inappropriately.
Right of Access
You always have the right to access the data that we process or have processed and that relates to you personally. To exercise this right, you can submit a request to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who have this data at the known email address, specifying the category under which we have stored this data.
Right to Rectification
You have the right to have the data we process or have processed, and that relates to you personally, corrected. You can exercise this right by submitting a request to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been adjusted to the known email address.
Right to Restriction of Processing
You have the right to restrict the processing of your personal data. To exercise this right, you can submit a request to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data will no longer be processed until you lift the restriction.
Right to Data Portability
You have the right to have your personal data, processed by us or on our behalf, transferred to another party. To exercise this right, you can submit a request to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or processed on our behalf by other processors or third parties at the known email address. Most likely, we cannot continue to provide services in such a case, because the secure linking of data files can then no longer be guaranteed.
Right to Object and Other Rights
In some cases, you have the right to object to the processing of your personal data by or on behalf of Bankentafel2in1. If you object, we will immediately stop the data processing pending the handling of your objection. If your objection is well-founded, we will provide you with copies and/or copies of the data we process or have processed and will then permanently stop processing.
You also have the right not to be subjected to automated individual decision-making or profiling. We do not process your data in a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.
Changes to the Privacy Statement
We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy has consequences for how we process already collected data relating to you, we will notify you via email.
Contact Details
Bank en Tafel 2in1
Bas Witvliet
Ambachtstraat 1, 2861 EW Bergambacht
T: 06-30506997
